bjdb Privacy Policy

1 Introduction and Applicability

bjdb is a trusted online gaming platform that provides services to users in Bangladesh. This privacy policy ("Policy") governs your relationship with the bjdb platform and describes in detail our commitments and responsibilities regarding your personal information.

This policy applies to the bjdb website (bjdb.cam), mobile applications, and any related services. When you use any bjdb service, you agree to the collection and processing of information under this policy.

We reserve the right to change this privacy policy at any time. The date of any update will be noted on this page, and for significant changes we will notify you by email.

2 What Information We Collect

bjdb collects various types of information to ensure the best gaming experience for you. Below is a detailed description of the information collected:

2.1 Registration and Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification — only persons aged 21 and above may register)
• Email address
• Mobile phone number
• National ID card or passport number (if identity verification is required)
• Username and password

2.2 Financial and Payment Information

• bKash, Nagad, Rocket, or Upay account number
• Transaction history and amounts
• Deposit and withdrawal records

Note: We never collect your full mobile banking PIN or OTP. Payment information is always processed through encrypted channels.

2.3 Device and Technical Information

• IP address
• Browser type and version
• Operating system
• Device ID and model
• Cookies and session data
• Login time and location information

2.4 Gaming and Activity Information

• Play history and game types
• Bet amounts and results
• Bonuses and promotional offers used
• Time spent on the platform

2.5 Communication Information

• Live chat conversation records
• Email correspondence
• Details of complaints and requests

3 How We Collect Information

bjdb collects information in the following ways:

3.1 Direct Collection

You provide information directly by filling out registration forms, creating an account, submitting deposit and withdrawal requests, and contacting the support team.

3.2 Automatic Collection

When you use the bjdb platform, certain technical information is collected automatically through cookies, pixel tags, and log files. This information is used to improve the security and performance of the platform.

3.3 Collection from Third Parties

As part of the identity verification process or fraud prevention activities, we may verify or collect certain information about you from trusted third-party organizations.

4 Purpose of Using Information

bjdb uses the information collected about you only for the following purposes:

• Account Management: To create, verify, and manage your account.
• Service Delivery: To ensure gaming services, transaction processing, and customer support.
• Age Verification: To ensure that only persons aged 21 or above operate an account.
• Security and Fraud Prevention: To prevent unauthorized access, fraudulent activity, and money laundering.
• Legal Compliance: To comply with applicable laws and regulations and meet the requirements of regulatory authorities.
• Service Improvement: To analyze user experience and improve the quality of the platform.
• Communication: To send important notices, policy changes, or account-related information.
• Responsible Gaming: To identify excessive gaming tendencies and provide necessary support.

5 Cookies Policy

Cookies are used on the bjdb website. Cookies are small text files that your browser stores on your device. They are used to improve your browsing experience and ensure the proper functioning of the platform.

5.1 Types of Cookies

• Essential Cookies: Essential for maintaining login sessions, ensuring security, and operating the core functionality of the website.
• Functional Cookies: Help remember your preferences and settings.
• Analytics Cookies: Collect statistics on platform usage to help improve the quality of services.

You can control or decline cookies by changing your browser settings. However, this may limit the functionality of some bjdb services.

6 Information Sharing and Disclosure Policy

bjdb never sells your personal information to third parties. However, limited information may be shared in the following circumstances:

6.1 Service Provider Partners

Necessary information may be shared with trusted partners for payment processing (bKash, Nagad, Rocket, Upay), identity verification, cloud storage, cybersecurity, and customer support services. These partners operate under strict confidentiality agreements and are obligated to use the information they receive only for the specified purpose.

6.2 Legal Obligations

If information is required to be disclosed due to a court order, government directive, anti-money laundering regulations, or any other legal requirement, bjdb is obligated to provide that information accordingly.

6.3 Business Changes

In the event of a change of ownership, merger, or acquisition of bjdb, user information may be transferred to the new entity. You will be notified in advance in such cases.

7 Data Security Measures

bjdb has adopted industry-standard technical and organizational measures to protect your information:

• SSL/TLS Encryption: All data transmission on the website is secured through SSL encryption.
• Data Encryption: Sensitive stored information (passwords, payment details) is kept in encrypted form.
• Access Control: Only authorized personnel have access to the necessary information.
• Two-Factor Authentication: Two-factor authentication is in place to protect your account.
• Regular Security Audits: Regular audits are conducted to identify system vulnerabilities.
• Secure Data Centers: Information is stored on servers with advanced infrastructure and physical security.

Please note that complete security on the internet cannot be guaranteed. Even with our best efforts, no process is entirely risk-free.

8 Your Rights

bjdb ensures the following rights regarding your personal information:

To exercise any of the above rights, please email [email protected]. We will endeavor to respond to your request within 30 business days.

9 Data Retention Period

bjdb retains your information only for as long as it is needed. The following factors are considered when determining the retention period:

• Information is retained for the entire time your account remains active.
• Even after an account is closed, certain information may be retained for a defined period for legal obligations, dispute resolution, or fraud prevention purposes.
• Financial transaction records are retained in accordance with applicable law.
• Communication logs and support history are kept for a limited period to ensure service quality.

After the defined period, information is securely deleted or anonymized.

10 Privacy of Minors

bjdb's services are for persons aged 21 and above only. We do not intentionally collect any information from minors. An age verification process is conducted at the time of registration.

If it becomes known to us that a minor has created an account, that account will be immediately closed and the associated information will be deleted.

11 International Data Transfers

bjdb is a Bangladesh-focused platform. However, for service purposes, some information may be stored or processed on servers outside Bangladesh. In such cases we ensure that:

• International standards for data protection are followed.
• Data protection agreements with third-party partners remain in force.
• Appropriate security measures are in place.

12 Changes to the Policy

bjdb may update this privacy policy from time to time. Reasons for changes may include:

• Legal or regulatory changes
• Addition of new services or features
• Technological improvements
• Initiatives to further strengthen customer protection

For important changes, we will send a notice to your registered email and mention the update date at the top of the page. Continued use of the service after changes will be considered as your agreement to the new policy.

13 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us: